10+ years of running a service firm, shaped into one platform

The Operating System

for Service Agencies

The Operating System


for Service Agencies

The Operating System for Service Agencies

Resource and capacity planning, time tracking, and invoicing
in one source of truth, where delivery and finance finally read the same numbers, and proactive signals guide decisions that protect your profit.

Resource and capacity planning, time tracking, and invoicing in one source of truth, where delivery and finance finally read the same numbers, and proactive signals guide decisions that protect your profit.

Free 14-day trial. No credit card required. EU-hosted.

Free 14-day trial. No credit card required. EU-hosted.

Web App Mockup
Web App Mockup
Web App Mockup
The Cost Of Chaos

Six places where service agencies lose money

We run agencies ourselves and have audited them. These are the patterns we see every time.

The Cost Of Chaos

Six places where service agencies lose money

We run agencies ourselves and have audited them. These are the patterns we see every time.

Unbilled Hours

Hours get lost in the gap. Manual export → manual import → missing rates -> real revenue lost every month.

Unbilled Hours

Hours get lost in the gap. Manual export → manual import → missing rates -> real revenue lost every month.

Hidden Bench Cost

People sit unassigned while salaries keep running. Bench quietly drains profit every month.

Hidden Bench Cost

People sit unassigned while salaries keep running. Bench quietly drains profit every month.

Numbers Mismatch

30+ Excel files, version conflicts, and formula errors costing you thousands, while having someone full-time for maintanence.

Numbers Mismatch

30+ Excel files, version conflicts, and formula errors costing you thousands, while having someone full-time for maintanence.

Firefighting Mode

Every day brings surprises: double-bookings, budget overruns, bench explosions → everyone exhausted.

Firefighting Mode

Every day brings surprises: double-bookings, budget overruns, bench explosions → everyone exhausted.

Decisions on Stale Data

Reports take days to build. By the time you see the numbers, they no longer reflect reality.

Decisions on Stale Data

Reports take days to build. By the time you see the numbers, they no longer reflect reality.

No Forecasting

"Should we hire next month?", "Can we afford this new office?". Without forecasting, every decision is a guess.

No Forecasting

"Should we hire next month?", "Can we afford this new office?". Without forecasting, every decision is a guess.

What You Get With Opsium

From tracked hours to invoiced revenue in one connected system.

Workforce Management

Resource Scheduling & Capacity Management

Endless timeline shows every member, every assignment, and every hour of capacity across your company.

Change-Aware Timeline Planner

Drag, resize, duplicate, and reassign work across 200+ people from single change-aware planner that reflects capacity as it actually changes.

Time-off on the board

Vacations, sick days, and holidays sit on the same board as assignments, so capacity always reflects reality.

Assignment States & Forecasting

Plan with draft, tentative, and confirmed work. Connect delivery planning directly to revenue forecasting.

Rate Engine

Change History & Rates Management

Every hour is billed at the rate and currency that was actually in effect when it was tracked.

Every change is versioned

Salary, billing rate, capacity, department, and role changes each create a dated record. Past invoices and reports stay correct, no matter what changes today.

Multiple Rate Sources — One Result

Combine company defaults, individual rates, project rate cards, and per-assignment overrides — all resolved automatically without conflicts or manual fixes.

Multi-currency built in

Bill clients in EUR, USD, or any currency you operate in, pay your team in another, and let Opsium handle the conversion across reports.

Work capture

Time Tracking & Approvals

Pull hours from Jira, Tempo, and Clockify, enter them manually, or run a live timer. Then lock the period with approvals.

Integration sync

Jira, Tempo, and Clockify hours land in Opsium the second they're saved in the source tool.

Manual and timer modes

Enter hours for a specific date and project, or run a live timer that handles the bookkeeping for you.

Approve, then invoice

Approve hours by week, by project, or by person. Locked periods stop accepting edits, so the number you bill from is the number that holds.

Finance

Invoicing & Billing

Generate client invoices and vendor bills in QuickBooks directly from Opsium. For any period, any time.

Invoice from any source

Settle each invoice by capacity, scheduled time, tracked time, approved time, or fixed amounts you enter manually. Pick the source that matches each contract.

Vendor bills

Generate bills for team members and contractors using internal cost rates, ready for payroll or AP in QuickBooks.

Versioned rates applied

Every invoice line uses the rate that was actually in effect during the billing period. No retroactive math, no bill rebuilds three weeks later.

Operational Intelligence

Proactive Alerts & Operational Intelligence

Most tools wait for you to discover problems. Opsium tells you about them before they reach a report.

Action-Oriented Insights

Doesn't just warn you about problems but suggests specific fixes based on successful resolutions from similar situations.

Cross-System Anomaly Detection

Catches issues like tracked hours without invoices, projects exceeding budgets, or resource conflicts before month-end surprises.

Smart Notification Routing

Right alert to the right person at the right time, not another flood of meaningless notifications.

Integrations

Connected Once. Synced Forever.

Sync people, projects, time, and finance data from the systems you already use, so your data stays in one place and your team stops copy-pasting between tabs.

IntegrationStatusDescription
Google Workspace
Connected
Sync all team members
Jira
Connected
Sync team members, projects, and time
Tempo
Sync projects, assignments, and time logs
Clockify
Connected
Sync team members, projects, and time logs
QuickBooks
Two-way sync for invoices and finances

IntegrationStatusDescription
Google Workspace
Connected
Sync all team members
Jira
Connected
Sync team members, projects, and time
Tempo
Sync projects, assignments, and time logs
Clockify
Connected
Sync team members, projects, and time logs
QuickBooks
Two-way sync for invoices and finances

IntegrationStatusDescription
Google Workspace
Connected
Sync all team members
Jira
Connected
Sync team members, projects, and time
Tempo
Sync projects, assignments, and time logs
Clockify
Connected
Sync team members, projects, and time logs
QuickBooks
Two-way sync for invoices and finances
Customer Proof

We could explain the value. They already measured it

Who uses Opsium

Built for the people who run service agencies

From the CEO setting strategy to the Resource Manager balancing tomorrow's schedule, every role works from the same numbers.

Who uses Opsium

Built for the people who run service agencies

From the CEO setting strategy to the Resource Manager balancing tomorrow's schedule, every role works from the same numbers.

COO / Operations Manager

Run the company on data, not on Slack threads and gut feel.

• Real-time visibility into capacity, billable ratio, and bottlenecks

• Departments aligned on the same numbers, on the same day

• KPIs that update automatically as the business runs

CFO / Financial Manager

Stop hand-reconciling Tempo, Excel, and QuickBooks at month-end.

• Hours, billing, and accounting on one connected platform

• Project margins you can defend with data, not estimates

• Close the month in days, not weeks

Resource Manager

Stop maintaining the same spreadsheet five different ways.

• Capacity, allocations, and time off on one planner

• No more double-bookings discovered on Monday morning

• Forecast staffing needs from real pipeline, not from gut feel

CEO / Founder

For founders who refuse to run a service business on intuition.

• One operating layer across the company

• Defensible KPIs, margin numbers, and forecasts

• Audit history on every change for governance

CEO / Founder

For founders who refuse to run a service business on intuition.

• One operating layer across the company

• Defensible KPIs, margin numbers, and forecasts

• Audit history on every change for governance

CDO / Delivery Manager

Profitable, on-time delivery across every project in your portfolio.

• Resource decisions backed by capacity and cost data

• Early warning on at-risk projects — by signal, not by gossip

• Standardized delivery quality gates across teams

CDO / Delivery Manager

Profitable, on-time delivery across every project in your portfolio.

• Resource decisions backed by capacity and cost data

• Early warning on at-risk projects — by signal, not by gossip

• Standardized delivery quality gates across teams

Designed For Your Team

Designed For Your Team

Industries

For companies where people’s hours and expertise are the business model

Your team delivers outcomes. Opsium makes sure every hour of that work is planned, tracked, priced, and billed without anything falling through the cracks.

Software development & IT outsourcing agencies

Plan developers across projects, track billable and non-billable time, monitor bench cost, and turn approved hours into accurate client billing.

10 spreadsheets nobody trusts → one operational dashboard for the whole team

Scheduling by memory → capacity planner across roles, seniorities & locations

Copy-pasting hours into invoices → invoices generated from actual time logs

No visibility into project GPM → live project profitability

Gut-feel forecasts → revenue projections based on project probability

Uncontrolled data access → role-based access so each team sees only what they need

Software development & IT outsourcing agencies

Plan developers across projects, track billable and non-billable time, monitor bench cost, and turn approved hours into accurate client billing.

10 spreadsheets nobody trusts → one operational dashboard for the whole team

Scheduling by memory → capacity planner across roles, seniorities & locations

Copy-pasting hours into invoices → invoices generated from actual time logs

No visibility into project GPM → live project profitability

Gut-feel forecasts → revenue projections based on project probability

Software development & IT outsourcing agencies

Plan developers across projects, track billable and non-billable time, monitor bench cost, and turn approved hours into accurate client billing.

10 spreadsheets nobody trusts → one operational dashboard for the whole team

Scheduling by memory → capacity planner across roles, seniorities & locations

Copy-pasting hours into invoices → invoices generated from actual time logs

No visibility into project GPM → live project profitability

Gut-feel forecasts → revenue projections based on project probability

Uncontrolled data access → role-based access so each team sees only what they need

Social profile

Beyond software. Any team that bills for expertise:

Support Highlights

A Support Experience Your Team Can Count On

Fast replies, guided onboarding, and a team that solves issues — not just tickets.

Dedicated onboarding to get you started with implementation

Implementation time: 3–7 days for most teams

Onboarding rated 4.9/5 by customers

Conversation ratings: 94.2%

Conversation ratings: 94.2%

Live support available during business hours

Customer success manager to support you along the way

Customer success manager to support you along the way

Dedicated onboarding to get you started with implementation

Implementation time: 3–7 days for most teams

Onboarding rated 4.9/5 by customers

Conversation ratings: 94.2%

Live support available during business hours

Customer success manager to support you along the way

Still deciding?

Frequently Asked Questions

Clear answers about how Opsium works, what it replaces, how onboarding happens, and how your operational data stays protected.

Still deciding?

Frequently Asked Questions

Clear answers about how Opsium works, what it replaces, how onboarding happens, and how your operational data stays protected.

Can I try Opsium before committing?

Yes, in under 30 seconds, and we recommend it! Hit "Start Free Trial" up top, drop in your email, and we will send you a private demo organization, where you can explore Opsium with sample data or selected real data from your company. The goal is simple: you should clearly understand how Opsium would work for your business before making a decision. If you would rather have us walk you through it, the "Book a Demo" button does that too.

How does onboarding work? We have data everywhere.

Onboarding is guided, not self-service only. We start from understanding your real operating model. Our team works shoulder-to-shoulder with your operations lead or tech contact to map your existing structure: every person, project, assignment, rate card, time entry, invoice, and piece of historical data that matters for decision-making. You share your spreadsheets and exports, we import them. Where integrations are available, Opsium can pull data automatically from your existing tools. By the end of onboarding, Opsium is configured around your real business structure instead of starting as a blank system. The whole process is included in your plan at no extra cost.

Do we need to switch from our current tools?

No. Opsium is designed to work with the tools your team already uses. You can keep Jira for project work, Tempo or Clockify for time tracking, Google Workspace for team data, and QuickBooks for accounting. Opsium connects the operational data between these systems and turns it into a single source of truth for planning, margins, utilization, bench, and invoicing. Over time, some teams may choose to replace separate planning or spreadsheet-based workflows with Opsium, but you do not need to switch everything at once.

What integrations does Opsium support?

Opsium currently integrates with Google Workspace, Jira, Tempo, Clockify, and QuickBooks. Google Workspace helps sync team members. When time is logged in Jira, Tempo or Clockify, it flows automatically into capacity planning, project margin reports, and invoicing. No manual exports, no copy-paste between systems. QuickBooks supports a deeper two-way integration: you can view invoice numbers and statuses, generate invoices, and create vendor bills with custom line items. We are expanding integrations based on customer needs, but our priority is not just connecting tools, but making the data usable for planning, profitability, invoicing, and operational decisions.

Can different roles access different information?

Yes, and this is one of the things we obsessed over. Salary data, external rates, and invoices are not for everyone. Opsium has 7 permission categories (Planner, Team, Projects, Clients, Finance, Time Tracking, Settings) with view, create, edit, delete, and approve controls per category. Your CFO sees finance, your PMs see only their projects, your team members see only their schedule, and your CEO sees everything. Admins can configure permissions so Opsium matches your company structure.

How do you handle our sensitive data?

As if it were our own books. EU-hosted on AWS, with encryption in transit (TLS) and at rest (AES-256). Daily automated backups, 30-day retention. Role-based permissions are first-class: salary, rate, and financial data is gated behind explicit grants, not opt-out defaults. GDPR-compliant by design. No third-party sharing under any circumstance.

What kind of support do you provide?

Every customer gets a dedicated success contact for setup, integrations, and ongoing best practices. Support is available via email during business hours (8am to 7pm CET). Critical incidents are responded to within 4 hours and added directly to the development pipeline.

Why choose Opsium over other solutions?

1. Fast onboarding and data import at our cost, no implementation fees or lengthy setup projects. 2. We excel at operational intelligence. Proper rate management by person, role, project or rate-card with multi-currency support. Proactive alerts before problems hit. Complete change history tracking for all projects and team modifications at any moment with correct calculations even when rates change mid-month multiple times. 3. You get accurate real-time operational visibility across your entire service business. Your systems work together intelligently. All that tedious but critically important work for data accuracy is worth automating. And Opsium does it for you!

Ready To Take Control Of Your Operations?

Free 14-day trial. Cancel anytime.

Ready To Take Control Of Your Operations?

Free 14-day trial. Cancel anytime.

Ready To Take Control Of Your Operations?

Free 14-day trial. Cancel anytime.

© Opsium 2025–2026. All rights reserved.
© Opsium 2025–2026. All rights reserved.
© Opsium 2025–2026. All rights reserved.